Cart 0

FAQs

Can I pay by credit card?

Yes you can pay with your credit card through the PayPal service.

Shipping

DOMESTIC - AUSTRALIA
All brooches are sent registered post within Australia this allows you to track your package & a signature is required upon delivery.
Your package can take between 2-10 business days to arrive.
We endeavour to send all orders out within 3 business days.
Martinis & Slippers takes no responsibility for orders once they are posted.
Martinis & Slippers is not responsible for any packages lost in transit.

INTERNATIONAL
You package can take between 3 - 15 business days to arrive.

Martinis and Slippers have provided two shipping costs. 1. Without tracking and 2. With tracking. If you have selected and paid for tracking Martinis and Slippers will provide you with a tracking number. This facility is not available in all countries. For orders shipped without tracking you will receive notification of the shipped date.

The shipping prices quoted do not include any taxes or import duties that are relevant to your country. These additional costs could be added to your package upon arrival to your country.

All international customers are responsible for the customs rates in their own country. Please contact your local postal service or customs office for further information.

After confirmation of shipment has been sent, Martinis and Slippers is no longer responsible for your shipped goods.

We endeavour to send all orders out within 3 business days.

Martinis & Slippers are not responsible for any packages lost in transit.

For further details please refer to our Terms & Conditions page.

Returns

If your item is faulty please contact Martinis & Slippers, we will be happy to replace or exchange your purchase. Unfortunately we cannot refund a change of mind purchase. Any refunds issued will be issued minus the cost of postage.

How do I contact Martinis & Slippers?

We are contactable via email contact@martinisandslippers.com

How do I take care of my brooch

Our brooches don’t like to be put through the wash. In fact, keep them away from water (and don’t feed them after midnight).
The surface of our brooches vary and can consist of acrylic, bamboo & hand casted resin & polymer clay. Some of the bamboo pieces are unsealed and therefore won't survive a trip through though the washing machine. The acrylic pieces can over time get scratches on the surface. If stored correctly, this will not be a problem.

Custom Designs

At this stage Martinis & Slippers does not offer custom designs.

Wholesale

For wholesale enquiries please contact us at contact@martinisandslippers.com